(Senior) Key Account Manager United Kingdom & Ireland (d/f/m)

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Want your story to be part of our story?

When children take charming schleich® figures and playsets into their hands, they embark on adventures into wonderful fantasy worlds. Every dinosaur, every elephant, and every fairy is the beginning of an exciting new story. Our vision: Shaping storytellers for life.  And your story starts right here.
Let’s be inspired together by the joy of storytelling, while also continuing to tell the story of Schleich – and its journey from traditional toy manufacturer to a globally loved brand. Be part of our amazing transformation story.
We will support you, give you ownership, and the opportunity to work internationally and digitally in a dynamic environment. Let’s take on and master all the challenges that lie in store for us. Take the opportunity to grow with us and achieve something tangible.
Working at Schleich. Make your mark.

(Senior) Key Account Manager UK/Ireland
in Watford, Leavesden near London, UK

The following adventures await you at Schleich:

  • Develop and maintain successful relationships with senior buyers across allocated retail accounts.
  • Hold regular meetings with retailers to include, previews, business plans and key sell in periods
  • Prepare annual customer plans (aligned to the company business plan), to support deliverance of all budgetary requirements, KPIs and objectives
  • Maintain close working relationship with the Head of Sales UK&I to ensure all objectives are achieved, particularly in the areas of pricing, promotions, customer terms and marketing
  • Work closely with customer support, logistics, development, and marketing to ensure the best solutions are delivered & day to day support for all retailers
  • Look for opportunities, develop and open new business within the national retail space
  • Regular reviews with finance to appraise credit limits and resolve PO/Invoicing issues
  • Ensure day-to-day issues are resolved in a timely and efficient manner
  • Attend conferences, exhibitions and events where required 
  • Be aware of all new developments in the marketplace (including competitor activity) and provide regular/relevant feedback to all internal stakeholders
  • Always implement best practice, ensuring first class customer service

The chapters of your story so far:

  • You are a pro-active and enthusiastic self-starter, with demonstrable record of success in a national retail space; grocery / discounter experience is desirable
  • You bring excellent communication skills
  • You demonstrate experience of utilising reporting and operational functions (Power BI/ SAP)
  • You must have the ability to manage your time efficiently
  • You are willing to act on own initiative and take decisions, but you are also conscious of your role within the team framework
  • You are able to reach a solution to the benefit of both the company and customer 
  • You ensure accurate deliverance of all activities, with the ability to work to deadlines
  • You are structured in all aspects to ensure all goals/objectives are achieved
  • You are able to understand and interpret sales data, with the ability to present findings to both internal and external audiences
  • This role requires UK travel, so job holder will possess a full UK driving license and be prepared to stay away from home when required

No kingdoms nor mountains of gold, but many other rewards:

  • No two days are the same in this career like no other. Work in a dynamic, diverse environment that offers individual career and development opportunities. All our employees also have access to numerous online courses via our training platform.
  • Let’s write the Schleich story together. Be part of a motivated team of people who support and inspire each other and celebrate success together.
  • We aim to please. We offer an attractive, fair salary with additional benefits like a free gym and shuttle bus from the local station to the office and back.
  • Appetising. We have a partially subsidised canteen in our beautiful office building in Watford, Leavesden.
  • Every hero must retire one day. That’s why we offer a subsidised pension scheme. 
  • You can also enjoy great discounts on our schleich® products – a great bonus for kids and adults alike.
  • And what about your adventures outside of Schleich? You can count on 30 days of paid leave per year and a hybrid working model with no core working hours.

Would you like to play a part in our story?

We look forward to receiving your online application. It’s speedy, simple, and secure – your personal data is safe with us. Your CV/resume is all we need.
Got questions about what the role involves? Want to check the status of your application? Alexandra will be glad to assist you further: alexandra.rosenberg(at)schleich-s.com