Key Account Manager (m/f/d)

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Our mission

We are proud supporters of storytellers. Every toy we develop is made to the highest level of quality, detail and authenticity so that they can instantly spark the stories in children.

Come and be part of our great, growing team. We are Schleich: the glorious, premium brand which has doubled its turnover in just 5 years, fueled by creativity, curiosity and a lot of fun.

We are offering flexibility and a high degree of trust and empowerment. Driven by an overwhelming strategic growth agenda and backed up by a global equity firm we are almost ready for the future, missing just one important link:
Senior Key Account Manager (m/f/d)
North/North West/North East M25

Your core tasks

  • Develop and maintain successful relationships with senior buyers across existing and new retail accounts (grocery, discounter and national retailers)
  • Hold regular meetings with retailers to include previews, business plans and key sell in periods
  • Prepare annual customer plans (aligned to the company business plan) to support deliverance of all budgetary requirements, KPIs and objectives
  • Maintain close working relationship with both the Sales Manager & Marketing Manager to ensure all objectives are achieved, particularly in the areas of pricing, promotions, customer terms and marketing
  • Work closely with the UK & European head office teams including customer support, logistics, development, and marketing to ensure the best solutions are delivered & day to day support for all retailers
  • Look for opportunities, develop and open new business within the national retail space
  • Regular reviews with finance to appraise credit limits and resolve PO/invoicing issues
  • Attend conferences, exhibitions and events where required 
  • Be aware of all new developments in the marketplace (including competitor activity) and provide regular/relevant feedback to all internal stakeholders
  • Always implement best practice, ensuring first class customer service

Your profile

  • You have a Bachelor's degree or equivalent
  • You are a pro-active and enthusiastic self-starter, with demonstrable record of success in a national retail space within grocery & discounters
  • You have excellent communication skills and can communicate effectively with colleagues and customers alike - both in written and verbal formats
  • You demonstrate experience of utilising reporting and operational functions (Power Bi/SAP)
  • You are willing to act on your own initiative and take decisions
  • You have great negotiation skills are able to reach a solution to the benefit of both the company and the customer 
  • You ensure accurate deliverance of all activities, with the ability to work to deadlines
  • You are well organised and structured in all aspects to ensure all goals/objectives are achieved
  • You are a competent user of Office 365: Teams, Word, Excel and PowerPoint
  • You are able to understand and interpret sales data, with the ability to present findings to both internal and external audiences
  • You are open to travelling both within the UK & overseas and possess a full UK driving license, and you are prepared to stay away from home when required

Our offer

  • You will become part of a growing company with performance-related pay and attractive conditions.
  • You can expect an open and cooperative corporate culture with flat hierarchies and fast decision-making processes.
  • We support you in the best possible way with intensive training and constantly accompany your development.
  • We offer you exciting tasks in an international environment with plenty of scope for creativity.
  • Team spirit is important to us! You can expect an open team with team spirit and fun at work and with our products. 

Would you like to grow with us and accompany the wonderful journey of our company?

Then we look forward to receiving your detailed application! Please apply exclusively online – it's quick and easy and ensures the protection of your personal data.