B2B Sales Administration Assistant (all genders)

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Want your story to be part of our story?

When children get their hands on our Schleich® figurines and toys, they plunge into incredible adventures in fantastic worlds. Every dinosaur, elephant and unicorn represents the start of an exciting new story.
Let's share the joy of storytelling and contribute to the history of Schleich, a company that has transformed itself from a traditional toymaker into a brand beloved the world over. 


To continue our adventure, we are looking for a student (all genders) to join our Sales Administration team as an Assistant (all genders).
During the work-study period, the candidate will be supported and trained in the administrative management of sales and the sales department, and will act as a link with customers, sales representatives, the German parent company and the company's various departments.
This position is based in Genas (near Lyon), on a work-study basis for a minimum of 12 months (+ 12 months renewable by bilateral agreement), starting in September 2024.

We offer you the opportunity to work in the pleasant world of toys, within a fast-growing, dynamic company that will enable you to develop your skills.

The following adventures await you at Schleich:

  • You will be responsible for answering the phones of our B2B customers and managing the mailbox of the sales department.
  • You support the sales teams
  • Manage B2B customer orders received by fax, e-mail and EDI (input, optimization, validation)
  • You monitor deliveries and handle disputes and complaints.
  • You are responsible for the customer database (account creation and updating).
  • You apply the company's administrative procedures and General Sales Conditions.
  • You will play an operational role in implementing the company's sales strategy.
  • You will ensure customer satisfaction
  • You will work with the sales team to optimize processes.
  • You will be in contact with the German parent company (exchanges in English).
  • Depending on current events and your level of involvement, you may also be assigned other tasks

Your story so far:

  • You are curious, quick-witted, versatile, organized and rigorous.
  • You have good interpersonal skills, and are able to anticipate and adapt.
  • You are comfortable using standard Pack Office tools such as Excel, Outlook, Power Point and Teams.
  • English is necessary to evolve in an international context and will enable you to acquire a professional level.
  • You're a proactive person with a taste for a challenge and a desire to grow with us.
  • You're preparing a work-study course in Sales Assistant or Sales Administration (e.g.: BAC PRO; BTS MCO, BTS gestion de la PME, BTS NDRC, BTS support à l'action managériale)

No kingdoms nor mountains of gold, but many other rewards:

  • No two days are the same in this career like no other. Work in a dynamic, diverse environment that offers individual career and development opportunities. All our employees also have access to numerous online courses via our training platform.
  • Let’s write the Schleich story together. Be part of a motivated team of people who support and inspire each other and celebrate success together.
  • You can also enjoy great discounts on our schleich® products – a great bonus for kids and adults alike.
  • Appetising! Look forward to meal vouchers worth €9.
  • Your health is important to us - that's why we offer you health insurance.
  • Are you travelling to work by public transport? We are happy to subsidise this by 50%.

 

Would you like to play a part in our story?

We look forward to receiving your online application. It’s speedy, simple, and secure – your personal data is safe with us. Your CV/resume is all we need.